Receptionist Job Description

Receptionist Job Description

Published on May 4th, 2024

A Receptionist's main role is to manage the front desk and perform a variety of administrative and clerical tasks. excellent communication skills, a professional appearance, and the ability to handle multiple tasks efficiently are qualities that are sought out in a receptionist. 

Use this job description to increase the visibility of your open roles. Customizing the following template as per the requirements of your company will help you get the ideal match. 

Receptionist Job Description

Our Receptionist is considered as the face of the company at [Company X]. Our Ideal candidate should be capable of welcoming visitors to ensure smooth office operations by maintaining a professional demeanor, excellent communication skills, and the ability to multitask and manage time effectively.. To manage this critical role, we are seeking a high-performing Receptionist who has a demonstrated history of providing exceptional customer service and handling administrative tasks efficiently. The ideal candidate must have a 

Roles and responsibilities

  • Greet and welcome guests as soon as they arrive at the office.
  • Direct visitors to the appropriate person and office.
  • Answer, screen, and forward incoming phone calls.
  • Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
  • Provide basic and accurate information in-person and via phone/email.
  • Receive, sort, and distribute daily mail/deliveries.
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
  • Order front office supplies and keep inventory of stock.
  • Update calendars and schedule meetings.
  • Arrange travel and accommodations, and prepare vouchers.
  • Keep updated records of office expenses and costs.
  • Perform other clerical receptionist duties, such as filing, photocopying, transcribing, and faxing.

Required skills and qualifications

  • Proven work experience as a Receptionist, Front Office Representative, or similar role.
  • Proficiency in Microsoft Office Suite.
  • Hands-on experience with office equipment, such as fax machines and printers.
  • Professional attitude and appearance.
  • Solid written and verbal communication skills.
  • Ability to be resourceful and proactive when issues arise.
  • Excellent organizational skills.
  • Multitasking and time-management skills, with the ability to prioritize tasks.
  • Customer service attitude.
  • High school degree; additional certification in Office Management is a plus.

Preferred skills and qualifications

  • Experience with administrative and clerical procedures.
  • Ability to handle office equipment, such as telephone systems, printers, and fax machines.

Salary range

$12.65 - $22.27 per hour base salary (based on experience) + performance bonus.


  • 401(k) with company match
  • Insurance including life, health, vision, and dental
  • Paid time off
  • Flexible work hours

Also read:

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  2. Chief Sales Officer Job Description
  3. Sales Specialist Job Description
  4. Sales Executive Job Description
  5. Sales Lead Job Description



Thomas M. A.

A literature-lover by design and qualification, Thomas loves exploring different aspects of software and writing about the same.

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