New Hire Survey: What to Ask?

Published on July 5th, 2023

The New Hire Survey goes beyond the traditional paperwork and administrative tasks. It delves into the nuances of the onboarding journey, capturing the moments that make an impact, the challenges faced, and the support needed to thrive in their new role. It serves as a compass, guiding organizations toward a comprehensive understanding of how to create an exceptional onboarding experience.

In this blog, we will explore the essential questions to ask in a New Hire Survey, empowering you to gather meaningful feedback and valuable insights from your new employees. By leveraging this information, you can identify areas of improvement, address pain points, and design a tailored onboarding process that cultivates engagement, satisfaction, and long-term commitment.

What are New Hire Surveys?

New Hire Surveys are valuable tools used by organizations to gather feedback from newly hired employees regarding their onboarding experience. These surveys are designed to capture the impressions, challenges, and suggestions of new hires, providing organizations with insights to enhance their onboarding processes.

When a new employee joins an organization, their initial experiences play a significant role in shaping their perception, engagement, and overall satisfaction. These HR Surveys allow organizations to assess the effectiveness of their onboarding programs, identify areas for improvement, and tailor the experience to meet the needs and expectations of new hires.

Why are New Hire Surveys Important?

  • New Hire Surveys provide valuable insights into the effectiveness of the onboarding process, enabling organizations to make data-driven improvements.
  • They help identify gaps and challenges in the onboarding experience, allowing organizations to address issues and enhance the process for future hires.
  • New Hire Surveys capture the initial impressions and experiences of new employees, highlighting areas of success and areas that need improvement.
  • They provide a platform for new hires to share their feedback, suggestions, and concerns, fostering a sense of inclusion and engagement from the start.
  • New Hire Surveys help organizations gauge the effectiveness of their pre-boarding activities, orientation programs, training materials, and overall support provided to new employees.

New Hire Survey Questions

When designing a New Hire Survey, it's essential to include questions that capture key aspects of the onboarding experience. Here are some example questions that you can consider including in your survey:

Pre-boarding Experience:

  • How would you rate the clarity of information provided before your first day?
  • Did you receive the necessary paperwork and orientation materials in a timely manner?
  • Were your expectations for the job and the onboarding process clearly communicated?

Orientation and Training:

  • How effective was the orientation in providing an overview of the organization's goals, values, and culture?
  • Did the training programs adequately prepare you for your role?
  • Were the training materials and resources easily accessible and helpful?

Integration and Support:

  • How welcomed did you feel by your team and colleagues during the onboarding process?
  • Did you receive sufficient support from your supervisor or manager to navigate your new role?
  • Were there any specific challenges or roadblocks you encountered during the onboarding period?

Communication and Expectations:

  • Did you receive clear instructions and guidance regarding your job responsibilities?
  • Were expectations regarding performance and goals communicated to you?
  • How effective were the communication channels used during your onboarding?

Cultural Fit and Alignment:

  • How well do you feel the organization's culture aligns with your own values and work style?
  • Did you have a good understanding of the organization's mission, vision, and values after the onboarding process?
  • Did you have the opportunity to interact with employees from different teams or departments during your onboarding?

Onboarding Experience Overall:

  • On a scale of 1-10, how satisfied are you with your onboarding experience?
  • Would you recommend the organization's onboarding process to a friend or colleague?
  • Is there anything specific you would like to suggest or improve about the onboarding process?

Best Practices for New Hire Surveys

  • Timing: Send the survey to new hires shortly after they have completed the onboarding process to capture their fresh impressions and experiences.
  • Keep it concise: Design a survey that is focused and not overly lengthy to prevent survey fatigue and increase response rates. Prioritize the most critical questions to gather actionable insights.
  • Use a mix of question types: Incorporate a combination of multiple-choice, rating scales, and open-ended questions to gather both quantitative and qualitative feedback, providing a comprehensive understanding of the new hires' experiences.
  • Ensure anonymity: Assure new hires that their responses will be kept confidential and encourage honest feedback by offering the option to respond anonymously. This will foster trust and encourage more candid responses.


The insights gathered from the New Hire Survey allow organizations to make data-driven decisions and implement targeted improvements to their onboarding programs. Whether it's enhancing training materials, improving communication channels, or providing additional support, the feedback received guides organizations in creating an onboarding experience that sets new hires up for success.

Explore HireQuotient, an HR technology platform offering a comprehensive range of recruitment tools designed to simplify and enhance your hiring process. Benefit from EasySource, an automated talent sourcing tool that enables you to identify and connect with suitable candidates effortlessly. Utilize EasyAssess to evaluate candidates based on their skills and alignment with your organization. Finally, leverage EasyInterview for conducting one-way video interviews with prospective candidates. With HireQuotient, streamline your hiring efforts and improve efficiency.

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Radhika Sarraf

Radhika Sarraf is a content specialist and a woman of many passions who currently works at HireQuotient, a leading recruitment SaaS company. She is a versatile writer with experience in creating compelling articles, blogs, social media posts, and marketing collaterals.

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