Published on July 1st, 2023
As video interviews continue to become an integral part of the modern hiring process, it is essential for recruiters and hirers to be aware of the potential pitfalls that can adversely impact the recruitment experience. Avoiding certain video interview practices is crucial to ensure a positive candidate experience, unbiased evaluation, and successful hiring outcomes. In this comprehensive guide, we will explore the video interview practices that recruiters and hirers should steer clear of to maintain professionalism and fairness throughout the recruitment process.
1. Poor Communication and Instructions
One of the most critical video interview practices to avoid is providing unclear or insufficient communication and instructions. Inadequate instructions can lead to confusion and technical issues during the interview, resulting in a negative experience for both recruiters and candidates. Clearly communicate the interview format, time limits, and technical requirements to ensure a smooth and seamless process.
2. Unprofessional Background and Setting
Refrain from conducting video interviews in unprofessional or distracting backgrounds. An untidy or cluttered backdrop can leave a negative impression on candidates and may reflect poorly on your organization. Choose a well-lit and quiet space with minimal distractions to ensure focus and professionalism during the interview.
3. Ignoring Technical Glitches
Technical glitches can occur during video interviews, and ignoring them can lead to frustration for candidates and hinder effective communication. If technical issues arise, address them promptly and provide candidates with alternative solutions to ensure a fair evaluation process.
4. Excessive Interruptions
Interrupting candidates frequently during the video interview can be off-putting and may prevent them from fully expressing their thoughts. Allow candidates to complete their responses before interjecting with follow-up questions or comments. Active listening is crucial in creating a positive candidate experience.
5. Asking Biased or Inappropriate Questions
It is essential to avoid asking biased or inappropriate questions during video interviews. Questions related to age, race, gender, religion, marital status, and other protected characteristics are not only unethical but also illegal in many jurisdictions. Stick to job-related questions that assess candidates' skills, qualifications, and experiences.
6. Lack of Structured Evaluation Criteria
Conducting video interviews without a structured evaluation criteria can result in inconsistent assessments and biases. Establish clear evaluation criteria based on the job requirements and desired attributes. Use standardized scoring methods to ensure fair and objective evaluations.
7. Lengthy Video Interviews
Excessively long video interviews can be exhausting for candidates and may lead to a decline in the overall quality of responses. Keep the interview reasonably concise while still allowing candidates sufficient time to provide comprehensive answers.
8. Failing to Respect Candidates' Time
Recruiters and hirers must respect candidates' time during the video interview process. Avoid last-minute changes in interview schedules, and be punctual in joining the video call. Demonstrating respect for candidates' time and commitments fosters a positive employer brand.
9. Lack of Candidate Engagement
Engage candidates throughout the video interview process to maintain their interest and enthusiasm. A one-sided interview with limited interaction can create a disengaging experience for candidates. Encourage candidates to ask questions or seek clarification during the interview.
10. Neglecting Candidate Experience
Above all, avoid neglecting the candidate experience during video interviews. Candidates' perception of your organization can significantly impact your employer brand. Ensure that the video interview process is user-friendly, transparent, and respectful.
By avoiding these video interview practices at all costs, recruiters and hirers can create a positive and professional recruitment experience for candidates. Clear communication, professional settings, prompt addressing of technical glitches, unbiased questioning, structured evaluations, concise interviews, respect for candidates' time, candidate engagement, and a focus on candidate experience are the key elements that contribute to a successful video interview process. Embrace these practices to showcase your organization as an employer of choice and attract top talent that aligns with your company's values and goals.
Thomas M. A.
A literature-lover by design and qualification, Thomas loves exploring different aspects of software and writing about the same.
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