Top 10 CRM Software

Top 10 CRM Software

Published on July 5th, 2023

Effective customer relationship management (CRM) is essential for driving sales, boosting productivity, and fostering business growth. To help businesses sell faster, smarter, and more efficiently, we have compiled a list of the top 10 CRM software solutions. These platforms offer a wide range of features, including automation, intelligence, real-time data, and sales analytics, to empower sales teams and streamline customer interactions.

Features of the Top 10 CRM Software to Take Note

  1. Automation and Intelligence:

All of the Top 10 CRM software options provide built-in automation and intelligence features. These features automate repetitive tasks, streamline processes, and provide valuable insights for sales teams to make data-driven decisions.

  1. Real-Time Data:

Real-time data is a key feature offered by the Top 10 CRM software solutions. It allows sales teams to access up-to-date information about customers, leads, and sales activities, enabling them to respond promptly and make informed decisions.

  1. Sales Engagement Enablement:

Many of the Top 10 CRM software solutions offer sales engagement enablement features. These features provide tools and functionalities to enhance sales team productivity, collaboration, and customer engagement throughout the sales cycle.

  1. AI-Powered Sales Analytics:

Salesforce Sales Cloud and other top CRM software options incorporate AI-powered sales analytics. These advanced analytics capabilities help sales teams gain valuable insights into customer behavior, sales trends, and performance metrics, enabling them to optimize their sales strategies and improve outcomes.

  1. Revenue Optimization:

Some of the Top 10 CRM software solutions include revenue optimization features. These features help businesses maximize their revenue potential by identifying cross-selling and upselling opportunities, optimizing pricing strategies, and managing sales pipelines more effectively.

  1. Sales Performance Management:

Sales performance management is a prominent feature in the Top 10 CRM software options. These features allow businesses to set and track sales targets, measure individual and team performance, provide coaching and feedback, and incentivize sales achievements.

  1. Partner Relationship Management:

Salesforce Sales Cloud and other top CRM software solutions offer partner relationship management features. These features enable businesses to manage and nurture relationships with partners, track partner performance, collaborate on joint sales efforts, and drive mutual growth.

  1. User-Friendly Interface:

The Top 10 CRM software solutions prioritize user experience with intuitive and user-friendly interfaces. They ensure that sales teams can easily navigate through the software, access the required information, and perform tasks efficiently, enhancing overall productivity.

  1. Integration and Scalability:

The Top 10 CRM software options provide seamless integration with other business tools and platforms, such as marketing automation, customer support, and productivity applications. Additionally, these CRM solutions are designed to scale alongside businesses, accommodating growth and evolving needs.

The Top 10 CRM software solutions offer a comprehensive set of features that empower sales teams, streamline processes, and drive business growth. With automation, intelligence, real-time data, and advanced analytics, businesses can enhance sales engagement, optimize revenue, and improve overall sales performance. The user-friendly interfaces and integration capabilities of these CRM solutions ensure a seamless experience and scalability for future business expansion.

Top 10 CRM Software

The Top 10 CRM software solutions offer a wide range of features to empower sales teams, streamline customer interactions, and drive business growth

1. Salesforce Sales Cloud:

Salesforce Sales Cloud is the undisputed leader in CRM software. With its built-in automation, intelligence, and real-time data capabilities, it enables businesses to sell faster and more efficiently. Sales Engagement Enablement, Team Productivity, and Buyer Engagement are among its powerful features. Salesforce Sales Cloud is optimized for quick response and caters to both mid-market and enterprise-level businesses.

2. HubSpot Sales Hub:

HubSpot Sales Hub is a powerful and user-friendly sales CRM that offers sales engagement tools, configure-price-quote functionality, and robust sales analytics. Built on the HubSpot CRM platform, it provides a single source-of-truth for sales teams, allowing them to operate with maximum efficiency. HubSpot Sales Hub is known for its scalability, enabling businesses to grow without complexity.

3. ClickUp:

ClickUp is an all-in-one productivity platform that serves as a centralized hub for teams to plan, organize, and collaborate on work. With customizable features such as tasks, docs, chat, goals, and whiteboards, ClickUp enhances team productivity and effectiveness. It is highly customizable and suits teams of all sizes and types, making work delivery more effective and boosting productivity.

4. Monday sales CRM:

Monday sales CRM is a dedicated sales platform that streamlines the entire sales cycle, from pre- to post-sales. It centralizes customer data, allowing businesses to capture leads, manage contact communication, automate manual processes, and track deal statuses. With real-time data analytics and customizable dashboards, monday sales CRM ensures seamless sales operations. It integrates with various sales apps and tools for enhanced efficiency.

5. ActiveCampaign for Sales:

ActiveCampaign for Sales optimizes the sales process through powerful automation and personalized lead engagement. By capturing information from various interactions, businesses can build stronger pipelines and deliver personalized sales experiences. The CRM provides valuable insights to improve team performance and helps businesses meet quotas and exceed goals.

6. Close:

Close is a sales engagement CRM designed specifically for SMBs and remote teams. It enables seamless email, call, and text communication with leads, eliminating the need for additional add-ons. Packed with productivity tools like task reminders and a Power Dialer, Close helps teams reach more leads, follow up consistently, and close more deals. Its focus on SMBs and scaling teams ensures dedicated support and flexibility.

7. SAP Sales Cloud:

SAP Sales Cloud is a cutting-edge sales automation platform that simplifies intelligent selling through connection, insight, and adaptability. It unifies data, processes, and people to deliver effective sales engagements and guide sales actions with intelligent recommendations. SAP Sales Cloud offers the flexibility to adapt to unique requirements and capture new opportunities in a rapidly changing market.

8. Nextiva:

Nextiva is a cloud communications company that helps businesses build deeper connections with their customers. Combining voice, video, collaboration, SMS, chat, and surveys, Nextiva enables businesses to access crucial information at the right time, providing exceptional customer experiences. Its user-friendly solutions are easy to set up and manage, and businesses can scale up or down as needed, adding sales and service productivity tools for enhanced functionality.

9. Copper:

Copper is an easy-to-use CRM designed for businesses that need to manage sales leads and nurture customer relationships. Integrated with Google Workspace, it automates data entry and logs all interactions with contacts. Copper provides a comprehensive view of sales and relationship essentials, including email threads, past interactions, files, and tasks. With proactive reminders, businesses can ensure timely follow-ups and build valuable, long-lasting relationships.

10. Bigin by Zoho CRM:

Bigin by Zoho CRM is a simplified CRM software specifically designed for small businesses, startups, and teams. With its simplicity, ease-of-use, and affordable pricing, Bigin helps small businesses effectively manage all customer-facing operations. From marketing and sales to onboarding, delivery, and support, Bigin streamlines customer relationships and promotes smooth collaboration and teamwork.


CRM Solution

G2 Users' Rating

Starting Price

User Segments




Salesforce Sales Cloud4.3 out of 5Starting at $18.75/user/monthAccount Executive, Account ManagerComputer Software, Information Technology and Services46% Mid-Market, 32% Enterprise
HubSpot Sales Hub4.4 out of 520% offAccount Executive, Sales Development RepresentativeComputer Software, Information Technology and Services63% Small-Business, 33% Mid-Market
ClickUp4.7 out of 515% off: $4.25 per user/monthCEO, OwnerMarketing and Advertising, Computer Software80% Small-Business, 16% Mid-Market
monday sales CRM4.6 out of 5$10.00CEO, Project ManagerMarketing and Advertising, Information Technology and Services81% Small-Business, 16% Mid-Market
ActiveCampaign for Sales4.4 out of 5Starting at $19.00Owner, CEOMarketing and Advertising, Health, Wellness and Fitness94% Small-Business, 5% Mid-Market
Close4.6 out of 5Starting at $99.00Founder, Account ExecutiveMarketing and Advertising, Computer Software70% Small-Business, 29% Mid-Market
SAP Sales Cloud4.0 out of 5Get a quoteSAP Consultant, ConsultantInformation Technology and Services, Computer Software53% Enterprise, 33% Mid-Market
Nextiva4.4 out of 5Starting at $18.95Owner, PresidentHospital & Health Care, Insurance76% Small-Business, 22% Mid-Market
Copper4.5 out of 515% off: Starting at $19/user/monthCEO, OwnerMarketing and Advertising, Information Technology and Services79% Small-Business, 17% Mid-Market
Bigin by Zoho CRM4.5 out of 5$0/user/monthCEO, Founder & CEOInformation Technology and Services, Marketing and Advertising87% Small-Business, 10% Mid-Market

Selecting the right CRM software is crucial for optimizing sales processes, enhancing customer relationships, and driving business growth. The top 10 CRM software solutions mentioned above offer a range of features to cater to businesses of all sizes and industries. Whether it's Salesforce Sales Cloud, HubSpot Sales Hub, ClickUp, or any other platform, integrating a CRM software solution can empower sales teams and lead to greater success in today's competitive market.


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