Assessing Soft Skills with Automation

The Future of Talent Sourcing: Assessing Soft Skills with Automation

Published on June 5th, 2023


As the job market evolves and becomes increasingly competitive, employers are recognizing the growing importance of soft skills in the workplace. Soft skills, which refer to a person's behavioral attributes, such as communication, problem-solving and teamwork, are now viewed as key indicators of a candidate's potential for success. However, traditional talent sourcing methods have limitations when it comes to assessing these skills accurately and objectively.

The Growing Importance of Soft Skills in the Workplace

In the past, employers placed greater emphasis on academic qualifications and technical expertise. While these still hold value, the emphasis now is on a more balanced set of skills. Soft skills are often referred to as the 'human skills' that differentiate successful candidates from those who lag behind.

Defining Soft Skills and Their Role in Success

People with strong soft skills are more likely to excel in their roles, build relationships with colleagues, and adapt to changing circumstances. These are valuable traits, and as the job market becomes more complex, employers are recognizing the need to seek them out.

The Shift from Hard Skills to a Balanced Skill Set

The landscape has shifted from being purely technical. Employers are now looking for candidates with well-rounded skill sets, which include soft skills as well. This is because jobs that require 'hard skills' alone are increasingly rare.

How Soft Skills Impact Employee Engagement and Retention

Employees who possess strong soft skills are typically more engaged and productive. They are also better-equipped to navigate difficult situations, and adapt to change. As a result, they are less likely to leave the organization, which can save employers time and money in the long run.

The Limitations of Traditional Talent Sourcing Methods

Despite the growing importance of soft skills, traditional talent sourcing methods have limitations when it comes to assessing them. These methods often rely on self-reporting or human evaluation, which means that subjective biases can come into play.

The Inaccuracy of Self-Reporting in Assessments

Self-reported assessments are not always reliable. People may exaggerate their skills or downplay areas of weakness, which can skew the results. This can lead to hiring someone who may not actually possess the skills they claim to have.

The Subjectivity of Human Evaluation

Human evaluators may have biases that can affect their ability to assess candidates objectively. For example, someone who went to the same school as the evaluator may be viewed more positively regardless of their skills. Or, someone might feel more comfortable with someone of the same gender or race than with someone of another.

The Time-Consuming Nature of Manual Screening

Manual screening can also be labor-intensive and time-consuming, especially if there are many applications to review. This can slow down the hiring process, and make it difficult to identify top candidates quickly.

The Emergence of Automation in Talent Sourcing

In response to these limitations, many companies are turning to automation in talent sourcing. Automation can help to streamline the screening process and provide more objective insights into a candidate's soft skills.

The Role of Artificial Intelligence and Machine Learning

Artificial intelligence and machine learning are at the forefront of automated talent sourcing. These technologies can analyze data points to provide insights into a candidate's personality traits and behavioral patterns, as well as their skills and experiences.

The Benefits of Automated Assessments for Employers

Automating assessments can save time and reduce costs by speeding up the screening process. The accuracy and objectivity of the results can also help companies to identify the best candidates.

The Advantages of Automation for Job Seekers

For job seekers, automated assessments provide a fair, unbiased and objective way of being assessed. This can boost confidence in the recruitment process and help applicants to project their skills and personality effectively.

Assessing Soft Skills with Automation: Tools and Techniques

There are a variety of tools and techniques that can be used to assess soft skills automatically. These include gamification and behavioral assessments, video interviews, natural language processing, and social media analysis.

Gamification and Behavioral Assessments

Gamification involves using interactive games or challenges to assess a candidate's soft skills. Behavioral assessments are similar in nature, but use simulations of real-world work scenarios to assess a candidate's behavior under pressure.

Video Interviews and Natural Language Processing

Video interviews use Artificial Intelligence and Machine Learning to analyze body language and facial expressions to identify personality characteristics. Natural language processing can analyze speech to identify things like tone and emotions.

Social Media Analysis and Digital Footprints

Social media analysis and examining digital footprints can provide insights into a candidate's online reputation and communication skills.

Leveraging End-to-end Recruitment Automation Platform

Utilizing a recruitment automation platform for assessments and talent sourcing can provide much-needed relief for recruiters. HireQuotient is a prime example of such a platform, as it effectively eliminates the challenges associated with the hiring process. With features like EasySource a fully automated talent sourcing tool, EasyAssess, a skills-based assessment platform for non-technical roles, and EasyInterview, a one-way video interview platform, HireQuotient enables recruiters to seamlessly source, assess, and hire candidates. It fulfills the dreams of recruiters by streamlining the entire recruitment process.

The Ethical Considerations of Automated Talent Sourcing

While automation has clear advantages when it comes to assessing soft skills, there are also important ethical considerations to bear in mind.

Addressing Bias and Discrimination in AI Algorithms

One of the primary concerns around automation is the risk of bias and discrimination in AI algorithms. It is essential to make sure that these systems are transparent and free from any biases that could impact decisions.

Ensuring Data Privacy and Security

Data privacy and security are also critical considerations. Employers must handle their candidate's data with care to ensure that it is not compromised or put at risk in any way.

Balancing Efficiency with Human Touch in Recruitment

While automation can streamline the hiring process and speed up the assessment of candidates' skills, it's essential not to remove the human element entirely. It is still important to maintain personal contact with candidates, treat them with respect and communicate clearly throughout the recruitment process.

Preparing for the Future of Talent Sourcing

As technology continues to evolve, it is essential to prepare for the future of talent sourcing and recruitment.

Integrating Automation into Existing Recruitment Processes

Integrating automation into existing recruitment processes can help to reduce costs, and save time without disrupting the hiring workflow.

Upskilling HR Professionals for the Digital Age

HR professionals must also keep up with the latest developments in recruitment technology. Upskilling and reskilling can help them to leverage new tools and techniques effectively, and provide better support to candidates and the business.

Embracing Change and Adapting to the Evolving Job Market

Finally, it's essential to embrace change and adapt to the evolving job market. As new roles emerge, and existing ones evolve, employers will need to keep an eye on the skills sets required and adapt accordingly.


The future of talent sourcing is exciting, and automation is set to play a key role. Automated assessments can help employers identify candidates with strong soft skills quickly and accurately, saving them time and money, while enhancing the recruitment process. As long as the ethical considerations are kept in mind, the adoption of automation could lead to a brighter future for the recruitment industry.




Radhika Sarraf

Radhika Sarraf is a content specialist and a woman of many passions who currently works at HireQuotient, a leading recruitment SaaS company. She is a versatile writer with experience in creating compelling articles, blogs, social media posts, and marketing collaterals.

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