HireQuotient Technologies Pte. Ltd. (“HireQuotient” or “Company”) respects an individual’s right to privacy and is committed to maintain robust privacy protections for its users.
What does this Policy Cover?
By purchasing services from the Company, communicating with the Company through email, by telephone, in writing or by using any of the Company’s other services, including entering HireQuotient’s website, or by providing personal data to us, you agree to the collection, use and disclosure of your personal data in the manner described in this Policy.
The terms “we,” “us,” and “our” refer to HireQuotient. “You” , “yourself” and similar terms refer to client of HireQuotient, user, and/or visitor of the Site, whether individual or company or any other entity/person and “Service(s)” refers to the HireQuotient’s products and services and Site. Our Policy is designed to help you understand:
HireQuotient only collects, uses and discloses personal data with an individual’s consent or deemed consent or as otherwise permitted under the Personal Data Protection Act 2012 (“PDPA”) or other applicable laws and regulations.
This Policy also explains your choices surrounding how we use information about you, which includes how you can object to certain uses of information about you and how you can access and update certain information about you. If you do not agree with this Policy, do not access or use our Services/Site or interact with any other aspect of our business.
Where we provide the Services under contract with an organization (for example, your prospective employer) that organization controls the information processed by the Services. For more information, please see Notice to End Users below.
The type of personal data that HireQuotient may collect from individuals will depend upon the particular transaction and the dealing. The ‘personal information’ or ‘personal data’ means any information that relates to you, which, either directly or indirectly, in combination with other information available or likely to be available with us, is capable of identifying you and may include an individual’s:
We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below.
Information you provide to us: We collect information about you when you input it into the Services or otherwise provide it directly to us.
Account and Profile Information: We collect information about you when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Services. For example, you provide your contact information and, in some cases, billing information, when you register for the Services. We keep track of your preferences when you select settings within the Services. During the account registration process and during your usage of Services, we may collect information such as your name, postal code, telephone, email address, national identity cards and other personal information. You also may provide us with your mailing address, and demographic information (e.g., gender, age, education, and other information relevant to users surveys and/or offers).
Content you provide through our Services: The Services where we collect and store content that you post, send, receive and share. This content includes any information about you that you may choose to include.
Content you provide through our Site: As stated supra the Services also include our websites owned or operated by us. We collect other content that you submit to Site. For example, you provide content to us when you provide feedback or when you participate in any interactive features, surveys, contests, promotions, activities or events.
Information you provide through our support channels: The Services also include our customer support, where you may choose to submit information regarding a problem you are experiencing with a Service. Whether you designate yourself as a technical contact, open a support ticket, speak to one of our representatives directly or otherwise engage with our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue.
Payment Information: We collect payment and billing information when you register for certain paid Services. For example, we ask you to designate a billing representative, including name and contact information, upon registration. We do not collect payment information, such as payment card details, and the same is collected by third party service providers via secure payment processing services.
Information we collect automatically when you use the Services
We collect information about you when you use our Services, including browsing our websites and taking certain actions within the Services.
Your use of the Services: We keep track of certain information about you when you visit and interact with any of our Services. This information includes the features you use; the links you click on etc.
Device and Connection Information: We collect information about your computer, phone, tablet, or other devices you use to access the Services. This device information includes your connection type and settings when you install, access, update, or use our Services. We also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. We use your IP address and/or country preference in order to approximate your location to provide you with a better Service experience. How much of this information we collect depends on the type and settings of the device you use to access the Services.
Cookies allow web applications to respond to you as an individual, tailoring its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. When you visit the Site, we may send one or more cookies (i.e., a small text file containing a string of alphanumeric characters) to your computer that identifies your browser. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies you may be prevented from taking full advantage of the Site because it may not function properly if the ability to accept cookies is disabled.
Information we receive from other sources
We receive information about you from other Service users, from third-party services, and from our business and channel partners. We may combine this information with information we collect through other means described above. This helps us to update and improve our records, identify new customers, create more personalized advertising and suggest services that may be of interest to you.
Other users of the Services: Other users of our Services may provide information about you when they submit content through the Services. We also receive your name and email address from other Service users when they provide it in order to invite you to the Services. Similarly, an administrator may provide your contact information when they designate you as the billing or technical contact on your company's/entity’s account or when they designate you as an administrator.
Personal data will, generally, only be collected and used for the primary purposes of:
Legal bases for processing (for EEA users):
If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:
HireQuotient takes reasonable steps to ensure the individual is aware of:
How HireQuotient will disclose your Personal Data?
HireQuotient discloses personal data:
HireQuotient does not disclose your personal data for any secondary purposes unless your consent has been given or if so permitted or required under the PDPA or other applicable laws and regulations.
HireQuotient will not sell or license any personal data that it collects from an individual.
There may be other situations where we may collect and use personal data, which are outside a person’s reasonable expectation. When this occurs, HireQuotient is committed to providing the individual with an explanation for the possible use of the personal data when asking for the individual’s consent.
Managed accounts and administrators: If you register or access the Services using an email address with a domain that is owned by your employer or organization or associate that email address with your existing account, and such organization wishes to establish an account or site, certain information about you including your name, profile picture, contact info, content and past use of your account may become accessible to that organization’s administrator and other Service users sharing the same domain. If you are an administrator for a particular site or group of users within the Services, we may share your contact information with current or past Service users, for the purpose of facilitating Service-related requests.
Service Providers: We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including appropriate security and confidentiality procedures designed to protect your information.
Social Media Widgets: The Services may include links that direct you to other websites or services whose privacy practices may differ from ours. Your use of and any information you submit to any of those third-party sites is governed by their privacy policies, not this one.
With your consent: We share information about you with third parties when you give us consent to do so. For example, we often display personal testimonials of satisfied customers on our public websites. With your consent, we may post your name alongside the testimonial.
Compliance with Enforcement Requests and Applicable Laws; Enforcement of Our Rights: In exceptional circumstances, we may share information about you with a third party if we believe that sharing is reasonably necessary to (a) comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements, (b) enforce our agreements, policies and terms of service, (c) protect the security or integrity of our products and services, (d) protect Company, our customers or the public from harm or illegal activities, or (e) respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.
How we store and secure information we collect
Information storage and security
We use industry state of the art technical and organizational measures to secure the information we store. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that information, during transmission through the internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for the unauthorized use of your personal information or any other information or for any lost, stolen, compromised passwords, or for any activity on your account via unauthorized password activity.
How long we keep information
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.
Account information: We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. Where we retain information for Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Services, not to specifically analyze personal characteristics about you.
Information you share on the Services: If your account is deactivated or disabled, some of your information and the content you have provided will remain in order to allow your team members or other users to make full use of the Services. For example, we continue to display messages you sent to the users that received them and continue to display content you provided, but when requested details that can identify you will be removed.
Managed accounts: If the Services are made available to you through an organization (e.g., your employer), we retain your information as long as required by the administrator of your account. For more information, see "Managed accounts and administrators" above.
Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Services, such as when you last opened an email from us or ceased using your account. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
How to access and control your information
You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations.
You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format. Below, we describe the tools and processes for making these requests. You can exercise some of the choices by logging into the Services and using settings available within the Services or your account. Where the Services are administered for you by an administrator (see "Notice to End Users" below), you may need to contact your administrator to assist with your requests first. For all other requests, you may contact us as provided in the Contact Us section below to request assistance.
Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep.
Access and update your information: Our Services and related documentation give you the ability to access and update certain information about you from within the Service. For example, you can access your profile information from your account and search for content containing information about you using key word searches in the Service. You can update your profile information within your profile settings and modify content that contains information about you using the editing tools associated with that content.
Deactivate your account: If you no longer wish to use our Services, you or your administrator may be able to deactivate your Services account. If you can deactivate your own account, that setting is available to you in your account settings. Otherwise, please contact your administrator. If you are an administrator and are unable to deactivate an account through your administrator settings, please contact the appropriate support team. Please be aware that deactivating your account does not delete your information; your information remains visible to other Service users based on your past participation within the Services. For more information on how to delete your information, see below.
Delete your information: Our Services and related documentation don't give you the ability to delete certain information about you from within the Service. Please contact support.
Request that we stop using your information: In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we don't have the appropriate rights to do so. For example, if you believe a Services account was created for you without your permission or you are no longer an active user, you can request that we delete your account as provided in this policy. Where you gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time. You can also opt-out of our use of your information for marketing purposes by contacting us, as provided below. When you make such requests, we may need time to investigate and facilitate your request. If there is delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honored or the dispute is resolved, provided your administrator does not object (where applicable).
Opt out of communications: You may opt out of receiving promotional communications from us by using the unsubscribe link within each email, updating your email preferences within your Service account settings menu, or by contacting us as provided below to have your contact information removed from our promotional email list or registration database. Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding our Services. You can opt out of some notification messages in your account settings. Please note, you will continue to receive generic ads.
Turn off Cookie Controls: browser-based cookie controls are standard
Send "Do Not Track" Signals: Some browsers have incorporated "Do Not Track&34; (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. our Services do not currently respond to browser DNT signals.
Data portability: Data portability is the ability to obtain some of your information in a format you can move from one service provider to another (for instance, when you transfer your mobile phone number to another carrier). Depending on the context, this applies to some of your information, but not to all of your information.
International transfers of information we collect
We collect information globally and may transfer, process and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you the Services. Whenever we transfer your information, we take steps to protect it.
International transfers within the HireQuotient companies: To facilitate our global operations, we may transfer information globally and allow access to that information from countries in which the HireQuotient or HireQuotient’s owned or operated companies may have operations for the purposes described in this Policy. These countries may not have equivalent privacy and data protection laws to the laws of many of the countries where our customers and users are based.
Any personal data provided to HireQuotient may be transferred to, stored by or disclosed to an overseas recipient. For example, HireQuotient may use a server hosted overseas to store data, which may include your personal data. Your personal data may also be processed by employees or by other third parties operating outside of Singapore, who work for HireQuotient.
HireQuotient will take reasonable steps, in the circumstances, before your personal data is disclosed to an overseas recipient, to ensure that the overseas recipient provide a standard of protection to personal data so transferred that is comparable to the protection under the PDPA and does not breach privacy laws in relation to your personal data.
Notice to End Users
Many of our products are intended for use by organizations. Where the Services are made available to you through an organization (e.g. your employer), that organization is the administrator of the Services and is responsible for the accounts and/or Service sites over which it has control. If this is the case, please direct your data privacy questions to your administrator, as your use of the Services is subject to that organization's policies. We are not responsible for the privacy or security practices of an administrator's organization, which may be different than this policy.
Administrators are able to:
In some cases, administrators can also:
Even if the Services are not currently administered to you by an organization,, or if you use an email address provided by an organization (such as your work email address) to access the Services, then the owner of the domain associated with your email address (e.g. your employer) may assert administrative control over your account and use of the Services at a later date. You will be notified if this happens.
If you do not want an administrator to be able to assert control over your account or use of the Services, you should deactivate your membership with the team or enterprise, or use your personal email address to register for or access the Services. If an administrator has not already asserted control over your account or access to the Services, you can update the email address associated with your account through your account settings in your profile. Once an administrator asserts control over your account or use of the Services, you will no longer be able to change the email address associated with your account without administrator approval.
Please contact your organization or refer to your administrator’s organizational policies for more information.
Site is available only to persons who can enter into a legally binding contract under the applicable law in the relevant jurisdiction
Accuracy and Correction of Personal Data
Withdrawal of Consent
An individual may withdraw his consent for the collection, use or disclosure of personal data by giving HireQuotient reasonable notice by sending a written request (a) by email to the Privacy Officer at email@example.com or (b) to the address at 67 Ayer Rajah Crescent, #02-10/17, Singapore S139950. HireQuotient shall inform the individual of the likely consequences of the withdrawal of the consent. HireQuotient will cease to collect, use or disclose the personal data upon such withdrawal unless otherwise permitted or required by the PDPA or other applicable laws and regulations.
Using our Website
As with most websites, when you visit the HireQuotient website (https://www.hirequotient.com) or use an application on the HireQuotient website, HireQuotient may record anonymous information such as IP address (where not used to identify a specific individual), time, date, referring URL, pages accessed and documents downloaded, type of browser and operating system.
Security of your Personal Data
HireQuotient will take reasonable steps to ensure that personal data is securely stored. HireQuotient protects personal data from misuse or loss by restricting access to the information in electronic format and by appropriate physical and communications security. Any data destroyed is disposed of in a manner that protects the privacy of personal data in an appropriate manner.
Dealing with Unsolicited Information
HireQuotient takes all reasonable steps to ensure that all unsolicited information is destroyed immediately.
Access to Personal Data
If an individual wishes to be provided with information regarding their Personal Data that is in the possession or under the control of HireQuotient or the ways in which such Personal Data has been used or disclosed by HireQuotient in the year preceding such request, then that person needs to send a written request by email to the Privacy Officer at firstname.lastname@example.org or to the address at 67 Ayer Rajah Crescent, #02-10/17, Singapore S139950. HireQuotient will handle such requests as soon as reasonably possible in accordance with the PDPA and/or other applicable laws.
Anonymity when dealing with HireQuotient
HireQuotient allows individuals the option not to identify themselves when dealing with it, where practicable.
HireQuotient complies with all provisions regarding the DNC Registry under the PDPA.
Other Important Information
This addendum applies to the processing of personal data by HireQuotientFor this purpose, the term “processing” shall include, but not limited to, the collection, recording, organization, storage, updating or modification, retrieval, consultation, use, consolidation, blocking, erasure or destruction of personal data.
Singapore law defines personal data as data, whether true or not, about an individual who can be identified from that data; or from that data and other information to which the organisation has or is likely to have access.
The personal data collected by Company may include, but not limited to, the following:
In processing personal data, we will take into account the nature of its sensitivity and will only process sensitive data upon the express consent of the data subject and only for purposes it was provided, or in accordance with law.
In processing sensitive data, HireQuotient will inform data subjects of the sensitive data that is necessary to fulfill the core functionality of the product or service, and the consequences of refusal to the processing, for the purpose of allowing the data subjects to decide whether or not to give consent.
Collection, Purpose of Collection and Processing of Personal Data
Personal data will, generally, only be collected and used for the primary purposes of:
HireQuotient discloses personal data:
HireQuotient does not disclose your personal data for any secondary purposes unless your consent has been previously obtained in accordance with law.
HireQuotient will not sell or license any personal data that it collects from an individual.
In situations where HireQuotient processes personal data outside reasonable expectations, HireQuotient will require your consent prior to processing.
Any personal data provided to HireQuotient may be transferred to, stored by or disclosed to an overseas recipient. For example, HireQuotient may use a server hosted overseas to store data, which may include your personal data.
Your personal data may also be processed by employees or by other third parties operating outside of Singapore in countries like the United States of America or in the European Union, who work for HireQuotient.
HireQuotient will take reasonable steps, in the circumstances, before your personal data is disclosed to an overseas recipient, to ensure that the overseas recipient does not breach privacy laws in relation to your personal data. In this regard, HireQuotient has a transborder data flow agreement in place that requires foreign recipients of your personal data to provide a standard of protection comparable to the protection under the Personal Data Protection Act of 2012 (PDPA).
Where a suspected data breach has occurred, HireQuotient will act in accordance with its data breach response plan. In the event that HireQuotient has determined that a data breach has occurred, we will notify the local data privacy regulator and affected data subject (s) in accordance with law.
HireQuotient gives individuals the option not to identify themselves when dealing with it, where practicable. However, if you do not provide us with the personal data that we request, our ability to handle your inquiry, request, complaint or application may be diminished.
Consent and limitation in the processing of personal data
You may choose whether or not to provide your personal data, and, if already provided, you may choose to exercise your right to object, block, or remove such personal data as provided by law. If you would like to exercise your right to object, block, or remove your consent, please contact HireQuotient using the contact details below.
In this case, however, we may not be able to adequately provide you the assistance or services you requested. When you object, block or remove your consent, HireQuotient shall no longer process your personal data, except in cases allowed or required by law. If you would like to update, correct or access your personal data, please contact us using the contact details below.
HireQuotient Singapore Privacy Officer – Mr. Eugene Goh, Contact Number: +65 90479451
HireQuotient having address at 67 Ayer Rajah Crescent, #02-10/17, Singapore S139950