Client Love · Case Study
How Alliance Building Services achieved an 80% reduction in recruiting effort and 60% faster hires with EasySource
In just two months of partnership, one of New York City's premier facilities services providers rebuilt its talent acquisition architecture on an AI-native ATS.
80%
Reduction in recruiter effort
60%
Faster average time-to-hire
<5 min
To publish a job, from 2+ hours
5 weeks
From kickoff to tailored platform
Overview
Executive summary
In just two months of partnership, Alliance Building Services — one of New York City's premier facilities services providers — collaborated with EasySource with a goal to completely modernise its talent acquisition architecture. By replacing a fragmented stack of tools with EasySource's AI-native platform, Alliance can achieve new levels of recruitment velocity.
60% faster average time-to-hire.
95%+ reduction in job-posting cycle times, from over two hours to under five minutes.
Multiple tools and spreadsheets replaced with a single, automated onboarding suite.
The client
A New York giant managing critical infrastructure
Industry
Commercial facilities services
Headquarters
New York City
Established
1992
Portfolio
60M+ sq ft of commercial real estate
Established in 1992, Alliance Building Services is a commercial facilities services leader. Managing over 60 million square feet of premium commercial real estate, multi-location transit hubs, corporate spaces, and major sports venues like Citi Field across the New York tri-state area, Alliance is a cornerstone of the region's operational landscape.
To support these high-stakes operations, Alliance relies on a dedicated workforce of professionals spanning multiple specialised divisions, including commercial janitorial services, specialised structural restoration, and comprehensive security operations. Supporting a workforce of this magnitude requires a continuous, high-volume recruitment engine to source, screen, and onboard highly regulated personnel — such as certified security officers, commercial building superintendents, and supervisors — while maintaining strict operational readiness and compliance.
The solution
A seamless, adapted AI-native platform
Alliance partnered with EasySource to deploy an AI-native Applicant Tracking System that consolidates the entire talent lifecycle — from initial sourcing and automated outreach to real-time screening, tracking, credential verification, and onboarding.
To ensure complete operational alignment without interrupting active recruitment pipelines, EasySource executed a structured, two-phase implementation:
In-person ramping
The EasySource deployment team spent three weeks on-site at Alliance's headquarters in New York City. This hands-on collaboration mapped Alliance's exact workflows, compliance steps, and team preferences.
Tailored customisation
Over the next two weeks, EasySource tailored its AI models and interfaces to match how Alliance runs online job posting, candidate sourcing, screening, mobile-first reach-outs, license verification, and onboarding.
The platform was adapted to Alliance's workflows within five weeks, preserving human-in-the-loop oversight at critical hiring checkpoints.
Results
Measurable business and financial outcomes
The transition to EasySource delivered immediate, measurable improvements across all recruiting and financial metrics.
Accelerated hiring velocity
During a two-week evaluation window post-deployment, the Alliance recruiting team successfully closed eight highly specialised, regulated roles. Crucially, the team spent a total of less than 30 active labour-hours managing these requisitions — representing an 80% reduction in recruiter effort and a 60% acceleration in overall time-to-hire.
Elimination of pre-posting latency
EasySource's automated job-posting engine eliminated the administrative lag of manual drafting. By instantly analysing local market salary benchmarks, optimising keyword relevance, and automating approval routing, the platform reduced the time required to push a job live from over two hours to under five minutes.
Comprehensive tool consolidation
The EasySource onboarding suite successfully replaced multiple pieces of legacy software and the tracking spreadsheets that sat around them.
Projected annualised savings
By consolidating their software footprint and eliminating redundant seat licences, Alliance is on track to save on software costs alone, while redirecting valuable recruiter capacity toward candidate relationships.
At a glance
Legacy workflow vs. EasySource
| Performance metric | Legacy workflow | EasySource platform | Business impact |
|---|---|---|---|
| Requisition cycle time | Baseline | 60% faster | 60% accelerated time-to-hire |
| Job creation & approval | 2+ hours | Under 5 minutes | 95%+ time saved per posting |
| Onboarding tool footprint | Disparate tools & spreadsheets | 1 unified suite | Software consolidation |
Swipe the table to see all columns.
Technical spotlight
Event-driven speed and closed-loop retention AI
The efficiency of the platform is powered by EasySource's technical architecture, designed to solve the two biggest pain points in high-volume hiring: operational lag and early employee turnover.
Event-driven architecture
Unlike legacy applicant tracking systems that rely on slow, scheduled batch processes to sync data across HR systems, EasySource uses a real-time, event-driven architecture. Every recruiting milestone — such as a cleared credential verification — triggers an asynchronous event payload. The platform immediately processes that event to trigger downstream actions automatically, such as generating onboarding packets, sending SMS notifications, and updating the compliance dashboard, with zero manual latency.
Closed-loop retention matching
To combat early-stage attrition, EasySource features a proprietary backward-and-forward loop integration. The platform pulls real-world retention data from Alliance's payroll and shift-scheduling systems (the forward loop) and continuously feeds it back into the top-of-funnel sourcing and screening models (the backward loop), modelling the probability of long-term employee retention using a dynamic logistic function.
Leadership
Strategic leadership and executive endorsement
Willow Marcon
SVP, Human Resources
Alliance Building Services
16 yrs · Ex-Google · Amazon · Bloomberg
The successful deployment of this AI-native strategy was championed by Willow Marcon, Senior Vice President of Human Resources at Alliance Building Services. She brings over 16 years of human resources and talent acquisition leadership at premier global enterprises, including Google, Amazon, and Bloomberg. Her analytical approach to human capital optimisation led her to champion EasySource as the platform capable of supporting Alliance's next phase of enterprise growth.
“As we embark on our digital transformation, our goal is to allow our people to do what they do best: support and serve our clients, while providing a great candidate and employee experience. With our digital transformation with HireQuotient's EasySource, we can now do this work at scale and at lightning speed.”
“Frontline industries present a great opportunity for creating massive impact, and the trust that Willow and the Alliance team have placed in us is humbling. Alliance Building Services is one of the biggest players in their industry, and having the opportunity to work with a giant player helps prove the ROI that our product can deliver.”
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